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Get Members · Done for you
More paying members in the next 90 days.
I work with independent gym and studio owners for 90 days to find where members are being lost and fix it, using automation and practical AI so your team can focus on great service.
Independent gym and studio owners with members and revenue, who want more of the right people through the door
Owners whose follow-up depends on who has time, so good enquiries go quiet
Businesses sitting on a list of past members and old enquiries that nobody contacts
Owners who want automation and AI working properly, so the team can focus on service
Not the right fit if you're pre-launch, or want an agency to run it all without you. The Growth Hub is the better place to start.
How it works
Five stages, one number.
We don't start with a predetermined campaign. We start with your numbers, find where growth is getting stuck and fix the thing most likely to move them.
1
Your Number
Members, member value, capacity, and the number we're aiming for in 90 days.
2
Find the Money
Look across the business for the best route to that number, from enquiries to retention.
3
Fix the Leak
Choose the one intervention most likely to move the number. Not seven at once.
4
Ship the Fix
I get inside the business with you and help put it in place, not just hand you a to-do list.
5
Run to the Number
Measure what moved, learn from it and decide what happens next.
Two examples of what this looks like.
Every engagement is shaped around your business and your number. Here's how two of them might look.
Example engagement
The always-on pipeline
A studio with enquiries coming in, but follow-up depends on who has time, and good prospects go quiet.
Finding where enquiries drop out
Setting up the pipeline in HighLevel
AI-assisted replies within minutes, day or night
Automated follow-up until they book
Campaigns that bring in good prospects every month
Example engagement
The member comeback
A gym with a database full of past members and old enquiries, and members drifting away in their first few months.
A reactivation campaign to past members and leads
A referral campaign your members actually use
Automated check-ins that catch members before they drift
Tracking what each campaign brings back
Where we're heading in 90 days.
More paying members than when we started is the aim of every engagement. Along the way, we're building a business that:
Knows its number: how many members you have, what each one is worth, and what moves it
Follows up every enquiry quickly, without relying on who has time
Has a campaign that's working, and can be run again
Lets the platform do the routine work, so you're back coaching and looking after members
Who you'll be working with.
I've coached fitness business owners since 2012, including as Lead Coach helping build NPE Fitness's UK and European coaching team, which supported hundreds of fitness businesses.
I've also been hired many times to come and sit inside gyms and studios. In Ennis, in Ireland, we spent the first day just shadowing to see how the business really ran, and the second working with the manager and team on efficiency and processes. In Southampton, I worked with the owner on a plan to bring in more ideal leads.
Perth, Fremantle, Woodvale and Morley · Sydney · Melbourne
North America
Vancouver · Whistler · Toronto · Madison, Wisconsin · New Orleans · Denver
If working on site with you and your team is the best way to get you results, I'll come to you. Every Get Members engagement is shaped around your business, so we agree the details together.
Before all that I was where you are: a personal trainer from 2004, then the founder of Manx Boot Camps, which I grew to six locations on the Isle of Man, and the manager who grew WA Boot Camps for Women to six more in Perth. I'll tell you honestly what I think, and once I'm in your corner, I stay there.
It takes about five minutes. Find a quiet spot and answer it in one go: the more you share, the better our first conversation will be. Fields marked *with an asterisk are required.
Questions owners ask.
How much does Get Members cost?
It's a fixed fee for the 90 days. I'll take you through the investment on our call, before you commit to anything, so there are no surprises.
What happens after I apply?
You'll see a short video from me explaining the next step, and you can book a time to talk. I read every application before we speak, so the call is about your business from the first minute.
Do you guarantee more members?
No. More paying members in 90 days is the aim of every engagement and the number we work towards together, but results depend on your market, your team and how much we can put in place. I'll be straight with you about what's realistic before we start.
How is this different from The Growth Hub?
The Growth Hub is done with you: I guide you, and you do the work. Get Members is done for you: I build it with you, inside the business.
Can you work with us in person?
Yes, where it helps. Every engagement is shaped around your business, and if spending time on site with you and your team is the best way to get results, I'm happy to travel. A typical visit starts with a day seeing how the business really runs, then time with you and your team on what to change. We'll agree the details, including travel, before we start.
Do we do everything in the examples?
No. We choose the intervention most likely to move your number. Doing one thing properly beats starting seven.
I'm not sure it's the right fit. What should I do?
Apply anyway and say so in the form, or book a single Access Andrew call to talk it through first.
Not ready for 90 days?
Start with the membership and work through it yourself, or book a single call to talk through where you're stuck.