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Andrew Wallis

Keep

Keep good members for longer.

Onboarding, the first 90 days, newsletters, retention and winning back members who've drifted.

Articles

  • Gym newsletter ideas members actually read

    Fifteen ideas, a simple layout and the mistakes to avoid.

  • Why gym members quit in the first 90 days

    The early warning signs, and what to put in place before they leave.

    Coming soon
  • Gym member retention: keep members for longer

    A practical retention plan for independent gyms and studios.

    Coming soon
  • Win back former members

    When and how to invite people back, without sounding desperate.

    Coming soon

Videos

  • Why Personal Trainers Lose Clients (Without Realising Why)

  • How to Build a World Class Client Experience That Increases Retention

  • Win Back Your Fitness Warriors: The Power of the Client Reactivation Campaign

  • Why Personal Trainers Never Get Consistent Referrals

Can't find your question? Ask it.

Every article here started as a question from a gym or studio owner. Send me yours and I'll answer it in a future article or video, without naming you unless you'd like me to.