You might need more enquiries, a better way to follow them up, or help keeping good members for longer. You don't need to know which tool or system will fix it before we talk.
Enquiries have slowed down
Fewer people are getting in touch, or the people who do aren't the right fit for what you offer.
Interest isn't turning into members
People enquire, but too few of them book, turn up or go on to join.
Follow-up depends on who has time
Messages and leads are handled inconsistently, so good prospects go quiet before anyone gets back to them.
Good members are leaving too soon
Retention is slipping, and it's hard to see why or what to change first.
Often it's a mix, and it wears you down. You end up coaching, selling, answering messages and doing the marketing late at night. You opened your gym to change people's lives, not to become a full-time marketer, and a business that delivers real results deserves to be full.
Work with me
Ways to work with me.
Have me build it for you, grow it yourself with my guidance and a community behind you, or book a single call when you're stuck on something specific.
Done for you · 90 days
Get Members
"I need a steady flow of new members, without spending my nights doing the marketing." I build it with you, so it keeps working after we're done.
Playbooks for the one thing you're fixing this month, live sessions with me, and owners doing the same work. When you get stuck, ask, and I'll point you to what to do next.
And every month, members get The Growth Brief in the post: a printed magazine with QR codes that take you straight to the playbook you need.
Where your revenue is really escaping, and what to fix first.
Find Your Freedom
Concept cover. The Growth Brief is printed and posted to members every month.
What owners say
Free kit for gym and studio owners
Win back former members in 12 days.
The Reset Campaign Kit is the email and text sequence behind A$11,500 from returning clients in two weeks at a studio I work with. Five messages, ready to adapt for your gym and send this month.
Three emails and two texts, written as fill-in templates
How to handle the replies, including "not yet" and "stop"
Bonus campaigns for past enquiries and member referrals
Plus Growth Notes, one practical idea for your gym every week. Unsubscribe any time.
A$11,500in two weeks
Day 1Email"What would you like to get back to this season?"
Day 2Text"Reply YES and I'll give you a call."
Day 8EmailWhat coming back can look like
Day 10Email"Should I hold you a place?"
Day 12TextLast call
YES Replies arrive within hours
Why work with me
25 years in fitness, from the gym floor up.
I've been on your side of the counter. I started on the gym floor in 1999, qualified as a personal trainer in 2004, built Manx Boot Camps to six locations on the Isle of Man, then grew WA Boot Camps for Women to six more in Perth.
Since 2012 I've coached gym, studio and PT business owners: first in Australia with Fit for Profit, guiding its members through the NPE Fitness coursework, then from 2014 in London, helping build NPE's UK and European operation. There I led a team of six Business Success Coaches and taught NPE's growth methods on stage at its conferences.
I've also been hired to visit gyms and studios across the UK and Ireland, and in Australia, Canada and the US, to see how they really run and sit with owners and their teams on strategy. And I've done this before: from 2016 to 2018 I ran Lifestyle 180's monthly printed newsletter for our clients, and in 2024 I brought it back as the Fitness Marketing Blueprints newsletter.
I'll tell you honestly what I think, and once I'm in your corner, I stay there.
2012The year I started coaching fitness business owners
100sFitness businesses supported by the NPE UK and European team I led
12Boot camp locations I built and grew, on the Isle of Man and in Perth
Not sure where to start?
Tell me what is happening in your business and where you feel stuck. You don't need to have the answer worked out, or know which option fits. Start with the problem, and I'll point you to the right next step.
Tell me what is going onExplain the problem in your own words. No jargon needed.
Agree the prioritiesWe decide what to fix first and why, so effort goes where it counts.
Make progressThrough a call, The Growth Hub or Get Members, whichever fits.