Terms of use and sale

About these terms

This website is owned by Andrew Wallis Consultancy Ltd, a private limited company registered in England and Wales (company number 11382562), with its registered office at Hamilton House, 315 St Saviours Road, Leicester, LE5 4HG. My correspondence address is 3 Shine Hene, Queens Drive West, Ramsey, Isle of Man, IM8 2HZ. In these terms, "I", "me" and "my" mean Andrew Wallis Consultancy Ltd, and "you" means anyone who uses this website or buys from me.

By using this website or buying from me, you agree to these terms. My privacy policy explains how I handle your personal information, and my refund policy explains when you can get your money back.

Using this website

• Education, not professional advice. The content on this website, in Growth Notes, in my videos and in The Growth Hub is for education and information. I'm not a lawyer, accountant or financial adviser, so please take professional advice on legal, tax and financial decisions.
• Your decisions are yours. Use your own judgement before acting on anything I suggest. You're responsible for the choices you make in your business.
• Use it fairly. Use this website lawfully. Don't harass anyone, send spam, try to break or overload the site, or use my content to market to others without permission.
• Accuracy. I work hard to keep things accurate and up to date, but marketing, technology and the tools I write about change quickly. The website is provided as it is, and parts of it may occasionally be unavailable.

Results, earnings and testimonials

My job is to help you reach your goals, but results depend on your effort, your market, your team and many things outside my control. I don't promise any particular number of members, income or outcome.

Any figures, examples or case studies show what has been possible for others. They aren't typical or guaranteed. Testimonials come from real clients, are shared with their permission and reflect their own experience. Some may be shortened, or tidied for spelling and grammar.

My content

The words, videos, playbooks, templates, designs and other materials on this website and in my services belong to me or to the people who licensed them to me. You're welcome to share links and quote short extracts with credit. You may not copy, republish, sell or redistribute my content, or use it to create competing products, without my written permission.

Questions you send me

I sometimes answer owners' questions in my tutorials, Growth Notes and other content, because if one owner is asking, others are too. If you send me a question, I may answer it publicly, but I won't name you or your business unless you agree. Please don't send anything confidential that you wouldn't want discussed, even anonymously.

Links, recommendations and affiliates

I link to other websites, tools and businesses I think are useful. A link isn't a guarantee, and I'm not responsible for other websites or their products. Some links are affiliate links, which means I may earn a commission if you buy, at no extra cost to you. I only recommend things I use or rate, but please decide for yourself whether they suit your business.

Andrew to confirm: you're still in Amazon Associates but haven't used it for years. If you start linking to Amazon again, add: 'As an Amazon Associate I earn from qualifying purchases.'

Buying from me

• Prices are shown in US dollars unless stated otherwise. Your bank may charge a currency conversion fee.
• Payments are taken securely by my payment providers when you buy, or on each renewal date for memberships.
• Payment plans. If you choose to pay in instalments, you agree to pay every instalment on the dates set out when you buy. If a payment fails, I may pause your access until it's paid.
• Problems with a payment? Please contact me before raising a dispute or chargeback with your bank. I'll always try to put things right.

Access Andrew calls

• Calls are paid for in advance, as a single call or a bundle. Use them any time within 12 months of buying. Calls not booked within 12 months expire. Calls aren't refundable once bought, including calls you haven't booked yet.
• Need to move a call? Let me know as early as you can and we'll find a new time. If you miss a call without telling me, it counts as used.
• Each call covers the challenge you book it for. If you'd like me to build or implement something for you, that's a separate service with its own agreement.
• If I need to cancel, you can choose a new time or a full refund.
• When you book, I'll send reminder emails and texts about your call.

The Growth Hub

• Plans. Membership is monthly or annual and renews automatically at the end of each period until you cancel.
• 14-day money-back guarantee. If The Growth Hub isn't right for you, ask within 14 days of first joining and I'll refund you in full.
• Cancel anytime. Cancel from your account or by emailing me before your next renewal date. You keep access until the end of the period you've paid for. After the first 14 days, payments already made aren't refunded, including for part of a month or year.
• Price changes. If the price changes, I'll tell you at least 30 days before your next renewal, so you can decide whether to stay.
• The Growth Brief is posted each month to active members. Delivery times depend on the postal service where you live. If an issue doesn't arrive, tell me.
• Changes to the Hub. I may improve, change or replace parts of the membership over time. If I ever close it, I'll give you notice and refund any time you've paid for but not used.

Get Members and In Your Corner

Get Members and In Your Corner are by application. Before we start, we agree the scope, fees, timings and cancellation terms in a separate written agreement. If that agreement says something different from these terms, the agreement wins.

Using my materials

When you buy, or join The Growth Hub, I give you a personal licence to use my playbooks, templates, recordings and other materials in your own business. You can adapt templates for your business. You may not:

• share your login, or screen-record or copy content except files I've given you to download
• sell, share or give away my materials, or include them in your own products
• share methods from paid materials that I haven't published publicly

Community rules

The Growth Hub works because owners can speak openly. To keep it that way:

• be respectful, and don't belittle or harass other members
• keep what other members share inside the community confidential
• don't promote your own products or services, post affiliate links or collect members' email addresses without my written permission
• don't pass off other members' work as your own
• don't claim to represent me or my business

If someone breaks these rules, I may remove their posts, or suspend or end their membership.

Liability

I'll provide my services with reasonable care and skill. As far as the law allows:

• I'm not responsible for indirect or consequential losses, such as lost profits, lost data or business interruption
• my total liability to you for any claim is limited to the amount you paid me in the 12 months before it

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else the law doesn't allow to be limited. If you're buying as a consumer rather than a business, your legal rights aren't affected.

Changes

I may update these terms from time to time and will change the date at the top when I do. Changes apply from the date they're published, but won't change the terms of anything you've already bought without your agreement.

Law and disputes

These terms are governed by the law of England and Wales, and the courts of England and Wales will deal with any dispute. If something goes wrong, please talk to me first. Most things can be sorted out with a conversation.

Contact me

Questions about these terms? Email andrew@andrewwallis.me or write to Andrew Wallis Consultancy Ltd, 3 Shine Hene, Queens Drive West, Ramsey, Isle of Man, IM8 2HZ.